Have used Ace Walco in Linden in the past so it was an easy decision for me to make to call them again. Getting a quote was easy, decided to use them again. The day of the service I was called and told that the "bait stations" for our job was given to another customer (I guess my job didn't rate) but 1/2 of the work would be completed. They charged me for the entire job and only completed 1/2 the work with a promise to come back later in the week and complete the work. I'm sure they will return, but they should not have charged my cc until all of the work was completed. The customer service rep talked over me when I called to express my concern. Lesson learned, just because a company provided good service in the past, doesn't mean the will in the future.
Hector and Carlos did an excellent job at our home in Warren NJ. They taught us about hidden spots and moisture spots. They were very pleasant and high energy. Thank you for making my daughter and us bug free :)
We had a mice problem recently and I called for help in a panic.
This was not just one or two mice - it seemed like a big family decided to move in!
We were very fortunate that Lou K. was sent to help us. He was extremely thorough and patient. He knew the answers to all of our questions and left us feeling reassured.
I am happy to report that our unwelcome guests have left!
I highly recommend this company, especially Lou K.
I really appreciate Tony Rossi’s responsiveness and perseverance in helping eliminate the ant problem. He was very polite and professional! Thank you!
Devon has been a life saver. I thought the mice were going to drive my wife over the edge, but he talked her down. Now we have no more mice driving her nuts and I'm the only one who drives her nuts these days. Go figure. Thanks Devon
We had a wonderful experience Ace Walco. They were prompt to respond to our concerns (came the very next day). They surveyed our property, provided clear feedback and guidance, thoroughly talked through our options and executed a solution the very same day. We are very pleased with the overall service and attention to customer concerns. Would highly recommend!
Very kind and made me feel at ease during this scary time!!!!!
Excellent customer service! Friendly staff. Quality service for a reasonable price.
John was very impressive and informative. He explained all the work that had to be done and answered our questions. We felt confident the company will do a thorough and effective job. We highly recommend Ace Walco.
Giovanni came to my home today and was wonderful! He explained everything, was very patient, professional and courteous. When I called the office to give my review, Kim was so helpful, directing me to the website, so I can write my review.
You need to clone Giovanni for your field employees!
Ace Walco provided immediate and excellent service to remove a large hornets nest and treat wood infested with carpenter bees. We are so grateful for such prompt and professional attention!
My wife and I have been customers of Ace Walco for almost 2years now. Their service is excellent and they are always on time. We no longer have the pest problems we did before we started using them. We may also add the carpenter ant service for additional protection.
Thanks. Bob & Kara Muscillo
Truly appreciate the great service we receive from the expert team at Ace Walco. They're very friendly, knowledgeable, and always there if we call with a question or issue. Keep up the great work! :-)
Ace wacko has meet and exceeded our expeectations. Alvin took time to explain and educate us. I would highly recommend Ace Walco.
We had a tech named Andre come over and take care of an ant problem. He was extremely knowledgeable, professional and helpful. He really went above and beyond to make sure our problem would be solved. He identified where the problem was stemming from and had a plan of action to rectify it. I was very impressed with his expertise.
On March 3,2019, the technician Louis Kennedy, came to my house for treatment of property.He was very through and knowledgeable.I completely trust him to do an excellent job.
Quick to get out and see what kind of bugs I had in my kitchen.
Lou ,the tech ,went over and beyond what I expected when a cat invaded the crawl space under my house!
He is knowledgeable and courteous ..
It is always a pleasure to speak with Kim in the office.Again someone who is courteous and knows the business.
All I can say is Thank you,thank you,thank you!,,
Service is top of the line. Only issue problem with gaining access to their on line account.
The technicians are friendly, courteous, and knowledgeable. They always come when expected and answer any questions. This company is big enough to handle all of your needs and small enough to care about them.